Speaker Schedule

Christopher Carter

CEO, Approyo

Alan Masarek

President and CEO, Avaya


Alan Masarek is President and Chief Executive Officer. He brings over 30 years of software and cloud-based business experience. Alan is an industry innovator with deep expertise in enterprise communications, information technology and business services. He most recently served as Chief Executive Officer and a member of the Board of Directors of Vonage Holdings Corp. In this role, which he held from November 2014 to June 2020, Alan led the company through an era of transformation from a VoIP-based residential phone provider into a global enterprise cloud communications company. Over the course of his tenure, Vonage completed eight acquisitions and its market capitalization increased severalfold. As importantly, Mr. Masarek led a revitalization of Vonage’s culture, creating a talent-driven organization with a culture of agility, technology innovation and customer centricity.Prior to Vonage, Alan served as Director, Chrome & Apps at Google, Inc. from June 2012 until October 2014, following Google’s acquisition of his prior company, Quickoffice, Inc. Alan was Co-founder and CEO of Quickoffice from June 2007 to June 2012. Under his leadership, Quickoffice became one of the world’s most widely used mobile productivity software solutions, engaging more than 26 million registered users at the time of Google’s purchase. Alan earned his M.B.A., with Distinction, from Harvard Business School and his B.B.A., magna cum laude, from the University of Georgia.


Aruna Ravichandran

SVP & CMO, Webex by Cisco, Cisco Systems, Inc.

Cisco Systems, Inc.

Aruna Ravichandran is the SVP and CMO for Webex by Cisco. She brings unique parallel expertise in technology and marketing, blending her computer engineering background with a maniacal customer focus and a business-outcome philosophy that is based on equal parts purposeful storytelling and data science. She is a change agent and recognized authority on Hybrid Work, with a track record of guiding customers, partners, and global teams through workforce and technology transformations. Bridging the roles of the CMO, CIO, and CXO, Aruna believes in the power of marketing to be a revenue creator, a brand value accelerator, and an enabler of human connections. She is an outspoken proponent of leading with a people-first approach, shepherding business leaders towards a more innovative, culture-conscious, and inclusive way of doing business. As an industry expert on SaaS marketing and enterprise technology, her experience spans more than two decades – building SaaS and digital routes-to-market and expanding addressable markets – for companies including HP, Juniper, CA Technologies, and Cisco, where she currently oversees marketing for this $6B organization. Aruna has authored two pioneering books on DevOps, is a contributor for Forbes.com, and is a multiaward honoree, including Top 100 Most Influential Women in Silicon Valley 2016, and the National Diversity Council’s 2016 Most Powerful and Influential Woman.Aruna holds an MBA and an MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology (BIT). She is also a graduate of the esteemed CMO Leadership program at Kellogg Business School in 2019.


Tim McLain

Director of Marketing, Commio

Sachin Panicker

CTO, Fulcrum Digital

Fulcrum Digital

“Sachin Panicker is an AI Scientist, a speaker at International Conferences, and a researcher in Web 3.0, Metaverse, Blockchain, Machine Learning, Design Thinking, Quantum Computing and Robotics. He is presently leading all the technology led innovation at Fulcrum Digital. Prior to this, he has held several key positions at Infy, IBM, Deutsche Telekom and Ernst and Young etc. He is an industry influencer and practitioner and dons several hats, being an adviser to AI start-ups and the Big 3 Consulting, and frequently writes on various emerging technologies. He is presently working on his research at the intersection of Generative AI and Web 3.0. Along with, he also wants to contribute in helping AI mature to the next stage i.e. a true Artificial General Intelligence, and thence he is also working on his research on building a cognitive architecture for an autonomous AI so that AI can learn like humans and animals. He has been mentoring scores of individuals and organisations in learning AI and in enabling them to adopt AI for their businesses. He has been an evangelist and an advocate for AI. He is relentless in his pursuit of democratizing AI and is a firm and big believer of everyone’s right to equal and fair access to tools and technologies for the betterment of humankind. He has been a true visionary and a pioneer in the field of AI led transformation for businesses. He has been a soothsayer in technology when he had predicted back in 2018, the age of GPT and OpenAI’s dominance to come. With his research, academia and industry connects, his work is standing out in uncomplicating and demystifying AI and helping organizations uncover the true potential of their data, strategizing their initiatives. He is passionate about building a responsible and explainable AI that empowers customers to gain meaningful insights from data and take appropriate actions.”


Peter Graf

Chief Strategy and Operations Officer, Genesys


Dr. Peter Graf is the Chief Strategy and Operations Officer at Genesys. In his role, he is responsible for developing, communicating, sustaining and executing the Genesys strategy. He oversees strategy management, business development, business transformation and operations, information technology, sustainability, and executive and employee communications. Prior to joining Genesys in 2017, Peter held a variety of executive leadership positions in strategy, development, and marketing throughout his more than 25 years in the global enterprise software industry, most notably as an Executive Vice President at multinational software corporation SAP. Peter earned a doctorate in artificial intelligence from Saarland University and a master’s degree in computer science and economics from Technical University of Kaiserslautern in Germany.


Dave George

CEO, Greenstar Marketing

Frank Fawzi

CEO, IntelePeer


Frank is the President and Chief Executive Officer at IntelePeer. He has been a guiding force in driving the company’s growth and achieving its mission to become a dominant force in the AI-driven Communications Automation Platforms market. With IntelePeer’s platform, businesses can solve for the automation needs of both the enterprise contact center as well as the specific needs of regional and local offices. The Company’s platform lowers the cost of doing business while improving customer experience and accelerating ROI. Frank founded and grew CommTech Corporation between 1990 and 2001 to be an early leader in the communications software sector before selling the company to ADC, a leading provider of broadband solutions for the telecommunications industry, for $178 million. Prior to founding CommTech, he worked at AT&T Bell Laboratories as the lead data communications architect for a $1.4B winning bid to the IRS.? Frank received a Bachelor of Science in Computer Science and a Master of Science in Management from Stevens Institute of Technology and participated in the Wharton Executive Management Program at the University of Pennsylvania. He was also selected as a QuantumShift’s Top Entrepreneurs in America for 2017 by KPMG’s Private Markets Group and the University of Michigan’s Ross School of Business.


Matt Edic

Chief eXperience Officer, IntelePeer


Matt serves as the Chief Experience Officer. In this role, he and his team ensure the highest level of support in customer interactions. Previously, Matt served as Senior Vice President, Customer Experience and Vice President, Enterprise Sales and Business Development for IntelePeer. Matt brings to IntelePeer more than 20 years of leadership experience and a strong passion for serving customers, continuous improvement, and teamwork. Prior to IntelePeer, Matt worked for NexTone, JP Morgan Chase & Co., and Qwest Communications. He holds a Bachelor of Science in Computer Science from the United States Naval Academy in Annapolis, Maryland.


Brian Sathianathan

CTO, Iterate.ai


Brian Sathianathan is the co-founder and Chief Technology Officer at Iterate.ai, whose Interplay platform is used by enterprises to develop low-code AI applications. Previously, Sathianathan worked at Apple on various emerging technology projects that included the Mac operating system and the first iPhone.


Kumaran Ponnambalam

Principal Engineer, AI, Outshift by Cisco

Outshift by Cisco

Kumaran Ponnambalam is a technology leader with 20+ years of experience in AI, Big Data, Data Processing & Analytics. His focus is on creating robust, scalable AI models and services to drive effective business solutions. He is currently leading AI initiatives in the Emerging Technologies & Incubation Group in Cisco. In his previous roles, he has built data pipelines, analytics, integrations, and conversational bots around customer engagement. He has also authored several courses on the LinkedIn Learning Platform in AI and Big Data.


Alan Finlay

Co-founder & Head of Product, OvationCXM



Alexis Quintal

CEO, Rosarium PR & Marketing Collective

Rosarium PR & Marketing Collective

Alexis Quintal is the owner and CEO of Rosarium PR & Marketing Collective. She has more than 10 years of experience in sales management and director-level media roles at high-profile institutions like Walmart Media Group and Newswire. In 2020, she left the corporate world on a mission to help level the competitive playing field between large companies and new business owners. The result was Rosarium — a company that scales world-class marketing communications solutions to be accessible and affordable for startups of all sizes. Alexis’ goal is to make more entrepreneurs by making it easier to be a successful entrepreneur. Learn more at www.rosarium.work.


Dan Foster (Keynote)

CRO, Telarus


Dan Foster is the chief revenue officer for Telarus. Dan, an inspirational and visionary leader, has provided market expertise to strategize and define opportunities that maximize revenue and shareholder return for multiple organizations. In his previous role at Ericsson, he pioneered the entry into the North America partner channel. In his more than 25 years of senior leadership experience in technology and data communications, Dan held the title of CRO at StratusWorX, Fusion Connect, Primus.ca, and two other companies. Under Dan’s stewardship as President and COO of MegaPath, the organization experienced exponential growth from $5 million to over $600 million via organic development and acquisitions. He has garnered industry recognition and awards throughout his career including being a five-time winner of Channel Chief by CRN. Dan received dual engineering and liberal arts degrees from Tufts University and graduated from Harvard Business Schools Executive PMD program.


Diego Gosmar

Chief Innovation Evalngelist, XCALLY


Successful international speaker, Diego Gosmar is a Chief Innovation Evangelist and expert about Artificial Intelligence, with particular focus on NLP, Sentiment Analysis, Insight AI and Generative Conversational AI models. Diego is Ambassador of the Open Voice Network Linux Foundation, a no-profit San Francisco and International organization, dedicated to the definition of standards and guidelines for Conversational AI ethical and responsible use. He is also the author of this Machine Learning Book available in multiple languages:https://www.amazon.com/dp/B08GFL6NVM. He has been a trainer and speaker in the last ten years for several international events about innovation Telco technologies and AI. Here it is a list of Diego’s speeches: https://www.gosmar.eu/index.html#events. Diego has also led the international expansion of the XCALLY AI-Driven omnichannel software solution, reaching over 60 countries worldwide, managing partners and hundreds of customers scattered from Singapore to the Middle East and Japan, Europe, South Africa, United States, Brazil, and more. He is also the Head of AI Advisor for several start-ups and Mentor at the I3P, the Polytechnic University of Turin Innovative Companies Incubator.


Moderator List

Bill Miller (Moderator)

CEO & Owner, Beelinebill Enterprises

Beelinebill Enterprises

Bill Miller provides personalized services to founders, aspiring CEOs, and small and medium-sized company CEOs as an executive advisor, mentor, and coach. He is the author of the 2-time award-winning The Rookie CEO, You Cant Make This Stuff Up! He uses a framework he created to guide how people will lead, the culture they will create, and how they can deliver operational excellence for growth and profitability. As a senior executive who has led Marketing, Product Management, Business Development, Strategic Planning and Alliances, Development, and Operations in the past 30 years in companies of all sizes, including both venture-backed and privately funded early-stage startups to multi-billion-dollar multinational companies, his experience behind the scenes provides insight and value.




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